We’re here to help. 

At TeamBrief, we want every team to get the most out of their knowledge experience.

Whether you’re setting up your first briefing, exploring AI curation, or managing topics, our support team is here to assist.

How to Reach Us

Email Support:

You can reach our support team directly at support@teambrief.ai

We aim to respond within 24 hours on business days.

What We Can Help With

  • AI sends out a pop quiz to measure true engagement
  • Track consistent behaviour, positive and negative
  • Built-in rewards program to encourage engagement 

Before You Email Us

Check out our FAQ below. It covers common setup, billing, and feature questions.

If you don’t find what you need there, just send us a quick note describing your issue, and we’ll take it from there.

Feature Feedback

TeamBrief is in active development, and we take your feedback very seriously.

If you have ideas or requests, please share them at support@teambrief.ai

Use the subject line: “Feedback”

FAQs

TeamBrief is an AI-powered platform that curates the most relevant news, research, and insights for your chosen topics. then turns them into a beautiful, shareable newsletter for your team.
It’s built for managers, team leaders, and organizations that want to keep their teams aligned, informed, and continuously learning. TeamBrief is effective across any industry.
TeamBrief pulls from trusted, high-quality sources including global news sites, research journals, podcasts, and verified digital publications. We refresh our data store every 24 hours, so you have the best and the latest information, filtered by your selected topics.
(Coming Soon). You can fully customize layouts, add your brand colors, logo, and include text, images, videos, or podcasts to make it match your team’s style.
You can choose your schedule. We recommend weekly. This will keep your team informed without the information overload.
Absolutely. All data is encrypted, and TeamBrief follows strict privacy and compliance standards (GDPR-ready). Your information is never shared with third parties. Additionally, we do not store any identifiable information about you or your team.
Yes. While we do not want to see you leave us, we make it easy for you to cancel your subscription at any time. Just log in, go to your profile, and under the billing tab, you will see the option to cancel.

We’re Listening

A real person reads every email - the one place where there is no AI.

Our mission is simple: help your team stay informed, aligned, and confident.

TeamBrief

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